Lanier copier's are not reliable, their service is almost non-existent, and they are difficult to deal with. If you lease a "used" copier, then their service agreement promise does not apply. Yet, they do not tell you that when you sign up. I have had one of their copiers in my storage area for 4 months, another copier which still breaks down every couple of weeks, and it can take a week or longer for them to come out to repair. Plus they are about $100 more expensive then a similar "new" copier from a compe***or. This dog is about to sue them.
P.S. AFter over a year of problems, "Lanier" is now Ricoh, the prior sales person is gone, and a nice new "practical" area sales person came aboard. Now they promise more repair technicians and to repair and then replace my copier. If so, that is great. If not, well, my lawsuit is ready to go!
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Thread: Lanier Copiers Suck!
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11-03-2006, 01:24 PM #1
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Lanier Copiers Suck! (But see Reply below, the "new" Ricoh has now been redeememed)
Last edited by The Underdog; 09-21-2007 at 09:15 PM. Reason: Change in Lanier Management, now Ricoh
The Underdog's bite is much worse then his bark!
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